Some vehicle owners can be a little fearful when they take their car in for automotive service or repair. They are concerned as to the quality of the automotive repair that will be done on their vehicle. There is a way to relieve a lot of your anxiety! This is by knowing the right questions to ask your mechanic so that you have a good understanding of the auto shop’s policies regarding the costs for labor and parts, warranties, and the specific type of repair to be performed. No one wants to receive a call from the auto repair shop later on about added expenses, more time required for the work, and extra work that was unexpected.
Here are four tips to remember the next time you take your vehicle to an auto shop for automotive repair or service:
- Don’t hurry -- Take your time when dropping off your vehicle so you can ask questions and give your observations as to the problem. Your mechanic shouldn’t be too busy to talk to you! A quick diagnosis is often wrong, wasting your time and money.
- Ask questions -- Your mechanic should be able to answer your questions with a simple explanation of the work to be done. They should also ask you for diagnostic information and how you would like to proceed with the necessary work.
- Stay in touch -- Leave a phone number with the auto shop and make sure you are available to take their call. Your mechanic may need to call you to discuss the problem with your car, the automotive repair required, the cost, and how long it will take. Also, they may need your permission to take care of an unexpected problem that was discovered.
- Understand Policies -- Make sure you understand the auto shop’s policies for labor rates, guarantees, warranties, and acceptable methods of payment. Most auto shops have their policies in writing.
Are you looking for quality automotive repair? Contact our ASE-certified technicians at Rebel Automotive for more information about automotive service and to schedule an appointment. Our auto shop serves vehicle owners in Henderson, NV, Las Vegas, NV, and North Las Vegas, NV.
Some vehicle owners can be a little fearful when they take their car in for automotive service or repair. They are concerned as to the quality of the automotive repair that will be done on their vehicle. There is a way to relieve a lot of your anxiety! This is by knowing the right questions to ask your mechanic so that you have a good understanding of the auto shop’s policies regarding the costs for labor and parts, warranties, and the specific type of repair to be performed. No one wants to receive a call from the auto repair shop later on about added expenses, more time required for the work, and extra work that was unexpected.
Here are four tips to remember the next time you take your vehicle to an auto shop for automotive repair or service:
- Don’t hurry -- Take your time when dropping off your vehicle so you can ask questions and give your observations as to the problem. Your mechanic shouldn’t be too busy to talk to you! A quick diagnosis is often wrong, wasting your time and money.
- Ask questions -- Your mechanic should be able to answer your questions with a simple explanation of the work to be done. They should also ask you for diagnostic information and how you would like to proceed with the necessary work.
- Stay in touch -- Leave a phone number with the auto shop and make sure you are available to take their call. Your mechanic may need to call you to discuss the problem with your car, the automotive repair required, the cost, and how long it will take. Also, they may need your permission to take care of an unexpected problem that was discovered.
- Understand Policies -- Make sure you understand the auto shop’s policies for labor rates, guarantees, warranties, and acceptable methods of payment. Most auto shops have their policies in writing.
Are you looking for quality automotive repair? Contact our ASE-certified technicians at Rebel Automotive for more information about automotive service and to schedule an appointment. Our auto shop serves vehicle owners in Henderson, NV, Las Vegas, NV, and North Las Vegas, NV.
